New Refuse Provider 4th November

News Release
Issued by Waverley Borough Council
Date: Wednesday 23 October 2019

Waverley residents reminded about bin changes from 4 November

Waverley Borough Council are issuing a further reminder to Waverley residents that a new bin contractor will be collecting their bins from Monday 4 November 2019.
Biffa, a well-established municipal waste contractor who were awarded the contract for residents’ refuse and recycling bins, have been working closely with current provider, Veolia to ensure a smooth transition. A postcard listing the changes was sent out to all residents earlier this month as well as information posted on the council’s website and social media.
Food and waste will be collected separately in order to reduce journeys to tipping points and help reduce vehicle pollution, so residents’ caddies may be emptied at a different time to their rubbish or recycling bin. Collections will be made slightly earlier in the morning so residents are being asked to leave their bins out from 6am.
Biffa will be using a brand new fleet of vehicles in the borough to deliver enhanced kerbside collection services and residents will also benefit from the introduction of our new kerbside textile and small electrical appliance collection. These will be in addition to the existing refuse, recycling, food, clinical and green waste collections, which already operate within the area.
Initially, bin collections will still take place at the same frequency, however, once Biffa has taken over they will be reviewing collection rounds and may make collection day changes. Residents will be notified of any such changes in advance but any changes will only take effect in early 2020.
Councillor Steve Williams, Portfolio Holder for Environment at Waverley Borough Council, said: ““We will make every effort to deliver an efficient and effective waste service to our residents through our new contract. Recycling remains extremely important to us and something that, happily, a growing number of our residents are embracing. The introduction of our new kerbside textile and small electrical appliance collection will, we hope, encourage others to recycle more of their household items – though we would also encourage residents to reuse anything that is in good condition before deciding to recycle it.”
Biffa will also be using technology as part of the service, including cameras on all vehicles to make work on the highways safer and as evidence for cleansing inspections. Data collected from on-board technology and cameras will be analysed to improve cleansing standards and target hot spot locations.
In addition, Biffa will be supporting the Safer Waverley Partnership and working towards a plastic free status at the Bourne Mill depot.
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